Naresh Tulsie new Fais Ombud

Naresh Tulsie has been appointed Fais Ombud, replacing outgoing Ombud Noluntu Bam.

The Financial Services Conduct Authority (FSCA), formerly called the Financial Services Board (FSB), has appointed Naresh Tulsie as the new Ombud for Financial Advisory and Intermediary Services (Fais). Tulsie was the former Assistant Ombudsman for short-term insurance.

The FSCA says:

“As the Fais Ombud, Mr Tulsie will be responsible for promoting consumer protection and fostering the integrity of the financial services industry by resolving complaints in a manner that is impartial, expeditious, economical, accessible and, at all times, equitable.”

Tulsie replaces outgoing Ombud, Noluntu Bam, who has been in the role since 2010. Tulsie’s appointment is effective 1 May.