FREE WHITEPAPER: Africa driving the banking revolution


The pandemic-inspired increase in digital engagement is a double-edged sword for banks. While it has allowed them to serve customers efficiently throughout the pandemic – and advanced their digital strategies by up to five years in some cases – it has pushed them to launch solutions that are functionally adequate but devoid of emotion. This whitepaper by Absa CIB explores how banks can forge strong customer connections.

Download now terms & conditions for downloading