Author: Brett Terespolsky
Articles by Brett Terespolsky
Why long-term business success requires early adoption of key technologies
Data analytics can be used to make more forward-looking, proactive decisions and to foster more collaborative relationships.
Considering a chatbot for customer service? Think again
Switch Innovation CEO Brett Terespolsky explains why you need human intelligence on your front line.
True disruption is less about technology and more about people
Brett Terespolsky explains why financial services providers are over-investing in technology, and under-investing in people.
What SA's new banks will mean for the future of financial services
Switch's Brett Terespolsky says new banks are targeting specific market segments - a strategy for success.