The Office of the Tax Ombud (OTO) will join the Finance Indaba as a Silver partner, highlighting its role as an independent channel for taxpayers seeking redress outside of Sars’s complaint mechanisms.
The Office of the Tax Ombud (OTO) was established in October 2013 to enhance the South African tax administration system. Until then, there was no independent redress channel for taxpayers who had exhausted the normal South African Revenue Service's (Sars) complaints mechanisms.
The Office is an independent and impartial channel for taxpayers unable to resolve a service, procedural or administrative complaint through the normal complaints management channels of Sars. The OTO is neither for Sars nor for the taxpayer but looks at the facts of the complaint concerned and, where possible, proposes a solution. Its work is based purely and simply on the facts, the laws of the land and, ultimately, on the Constitution. It is based on best international practice and was modelled on the Tax Ombud systems of Canada, the US, and the UK.
On 16 October, the Sandton Convention Centre will host Africa’s largest conference and finance exhibition, which will draw over 3,000 financial experts. Along with live interactive sessions and top-notch presenters, a comprehensive overview of the latest tools, technology and techniques that will assist the success of finance teams will be given.
