"QuickBooks has over 42 million users worldwide, making it the best-selling accounting solution in the world, and some of the many reasons for this include a product range that caters for almost all types of businesses and it does not matter whether you are office-bound or on the road," says Nick Braxton, Sales Manager of QuickBooks SA, a gold partner at the Finance Indaba Africa 2017 on 12 and 13 October 2017 at the Sandton Convention Centre in Johannesburg.
- Finance professionals and accountants register for the Finance Indaba for free with code FB2017!
In the coming weeks and months, we will be chatting to all the Indaba partners, asking them why they are joining the event and what their most important message for finance professionals is.
Do you want to learn why QuickBooks has over 42 million users worldwide? Do you want to be informed about the latest and greatest in finance? Then don't miss the Finance Indaba Africa 2017.
The Finance Indaba is the biggest annual event on the continent for financial managers and specialists who are seeking partnerships to drive progress. Thousands of delegates will gain valuable insights into realising financial performance and growth, becoming more efficient and accessing funding, among a host of other opportunities from leading players in financial services.
Why will you be present at the Finance Indaba?
"We would like to show the accounting world that QuickBooks has the product range available to satisfy the financial needs of start-up, small, medium and growing businesses and that, through our products and services, we are also able to assist finance professionals to enhance the efficiency of their clients and in turn, their own practice.
"QuickBooks has over 42 million users worldwide, making it the best-selling accounting solution in the world, and some of the many reasons for this include a product range that caters for almost all types of businesses and it does not matter whether you are office-bound or on the road; we also provide one of the most detailed audit trails currently available in accounting software, both locally and internationally, and we would like the accounting world to be made aware of outstanding features such as these."
What will you be talking about?
"We will be discussing the importance of financial control and how an easy to use accounting software solution can assist not only the business owner but also the accounting practice to save time and streamline the running of the business by automating a number of time consuming processes by making use of the built-in accountant specific tools."
What are the challenges you can help finance professionals with in 2017?
"We see ourselves assisting finance professionals to save time and money by providing affordable and mobile accounting and business management solutions for start-up businesses with the aim of those start-up businesses making use of the solution which will allow the finance professional to work more efficiently and from anywhere, saving time.
"Our QuickBooks Online products are available as a very affordable monthly subscription so there is no initial capital outlay required or long term agreement. Each subscription also includes complimentary access for one Finance professional at no additional charge which means that they can assist their clients without having to have their own subscription, saving money and helping them to ensure that their clients businesses are sustainable."
Why is QuickBooks the biggest desktop and online accounting software in the world?
"We take pride in the fact that our products are quick to learn and quick to use. Accounting experience is often needed when making use of accounting software but this is not the case with QuickBooks which makes it suitable for someone with no accounting experience but also for the seasoned finance professional.
"In addition to this, our products also allow you to see where your business stands instantly without having to wait until month end or until you are back in the office; we offer some of the most detailed and user friendly reporting functionality that is available in accounting software; we include email and telephone support with each subscription; we offer an easy upgrade path between products and different versions and our products are very competitively priced."
What are the hallmarks of great customer service and after-sales support?
"Great customer service and after-sales support is all built around a stable and reliable product and service, of which we offer both.
"In addition to a great product, here at EasyBiz QuickBooks, we also pride ourselves on a fast and efficient response to any query and we are continuously sending out surveys to our customer base to find out what we are doing right and what we are doing wrong and we act on all feedback, whether that feedback is positive or negative.
"We have also adopted the NPS (Net Promoter Score) process towards customer service which invites customers to rate our service levels on a scale of 1 to 10 as to how likely they will be to recommend us, our products and our services to someone - to us, great customer service is all about listening and acting on that feedback."
